General Conditions of Use

Online Sales

1). PURPOSE AND SCOPE OF APPLICATION These General Conditions regulate the contractual sales relationship between EFFE Enterprises CO. S.L. (hereinafter, ANTIGVA Cía.) and you (hereinafter, the Customer), relating to all transactions carried out in the ANTIGVA online store. The contractual sales relationship entails the delivery, in exchange for a price determined and publicly displayed on our website, of a specific product or products. EFFE Enterprises CO. SL. is a Spanish company with registered office at Calle Pepe Martínez Mollá, 2, Local 3, XATIVA, 46800, Valencia, Spain, and Tax Identification Number (NIF) B79442208. It is registered in the Mercantile Registry of Valencia in Volume 8797, Book 6083, Page 14, Sheet V-125897. Second Registration.

Any incident, complaint, or claim related to a purchase made through the website must be reported to the email address: soyantigva@gmail.com.

The product offerings on the ANTIGVA Cía. Websites are limited to Spain, including the Peninsula. The rest: Islands, Ceuta, and Melilla, please inquire.

2). EXCLUSIONS: The sale of alcoholic beverages to minors under the age of 18 is expressly prohibited. In the process, the Customer declares and affirms that they are over 18 years of age and, in any case, that they are of legal age to purchase and consume alcoholic beverages in their current location. If the Customer falsifies this declaration and purchases any of the products offered without meeting this requirement, they assume sole responsibility for all legal consequences that may arise.

3). ACCEPTANCE AND PROOF OF ACCEPTANCE. The purchase of products is carried out by clicking the "Add to Cart" button and then "Buy" in the shopping cart. This constitutes full and express acceptance of the General Conditions at the time of purchase. Any changes to these Conditions that may occur after the purchase will not apply. Once these General Conditions have been expressly accepted, ANTIGVA will send the Customer a confirmation of the order, including all its terms, within 24 hours via the email address provided. If the Customer requires an invoice in their name, this must be indicated when placing the order. This invoice will be sent along with the product(s) purchased, as well as in PDF format, to the email address provided during the purchase process. If the Customer makes a mistake when submitting their information, they can modify it by emailing: soyantigva@gmail.com

If the modified information refers to the postal delivery address requested by the Customer, provided the product has not been shipped, the shipment will be made to the new address provided.

If it refers to any other information, the Customer must wait for delivery to be completed and then initiate the appropriate return procedures, as established in section 5.4 Withdrawal.

• 4). RIGHT OF NON-ACCEPTANCE: ANTIGVA may cancel any confirmed order or refuse to accept an order for the following reasons: due to a technical error and/or typographical error in the prices or other product information contained on the website; due to lack of availability; when security systems indicate that the order may be fraudulent; when there are reasons indicating that the customer is a minor; when ANTIGVA has been unable to deliver the order to the address provided by the customer; in the event of a payment error; and the event of any force majeure event beyond ANTIGVA's control. In these cases, ANTIGVA will fully refund any amounts paid through the same process used to make the payment.

  5). PRICES, PAYMENT METHOD, DELIVERY, AND WITHDRAWAL 5.1) Prices

  The prices applicable to each product are those indicated on the website on the date the order is placed, expressed in EUROS, including Value Added Tax (VAT), along with any other applicable taxes. These prices, unless expressly indicated otherwise, do not include insurance, shipping costs, or any other additional services or ancillaries to the purchased product.

  Offers will be duly marked and identified as such, appropriately indicating the previous price and the offer price.

  ANTIGVA reserves the right to make any changes it deems appropriate on the website at any time and without prior notice, and may update products and services daily based on market trends.

  The corresponding shipping costs will be indicated during the order process.

  5.2) Payment Method

  After the Customer confirms the order, they must pay the indicated amount.

  Payment will be made by credit card. Payment by card involves making the payment directly to the bank through a secure payment gateway (STRIPE).

  For ANTIGVA to carry out the appropriate procedures, the Customer must notify ANTIGVA as soon as possible of any improper or fraudulent charges by emailing soyantigva@gmail.com or calling 674037191.

  5.3) Delivery

  Deliveries are made to the address indicated by the Customer when placing the order within a maximum of 4 business days for deliveries within the Peninsula for products in stock. Product delivery will be made Monday through Friday; holidays in the destination city are excluded from the time calculation.

  ANTIGVA is also exempt from liability in cases of failure to meet the delivery deadline for shipments to islands or abroad due to causes beyond the carrier's control (delays by airlines, shipping companies, carriers, loading and/or unloading, etc.).

• 5.4) Withdrawal

  ANTIGVA guarantees the Customer the right to cancel their order at any time, provided the cancellation is made before the order has been made available to the carrier for shipment, without the need for justification and without any penalty.

  Otherwise, the Customer must wait until they receive the order to process its return. The withdrawal period is 14 business days from the date of receipt of the product. The Customer must notify ANTIGVA within the stipulated period of their wish to exercise their right to withdraw from the contract by emailing soyantigva@gmail.com.

  The returned order must be delivered along with the delivery note and, where applicable, the invoice issued by ANTIGVA. The Customer will be responsible for the return costs. Products may be returned as long as they have not been tampered with and retain their seal or original packaging.

  After checking the condition of the product, the amount will be refunded using the same payment method used by the Customer. The refund will be processed as soon as possible, but during busy periods, the refund may take between 7 and 15 business days to process.

  If a product other than the one ordered was delivered due to an error by ANTIGVA, the correct product will be delivered, and ANTIGVA will collect the original product at no additional charge to the Customer.

  If a product arrives broken, damaged, or in poor condition, ANTIGVA will collect it from the Customer's home and replace it with a product in good condition at no additional charge.

  For any complaints or questions, please contact us at the following email address: soyantigva@gmail.com

  6). FORCE MAJEURE

  If, due to circumstances beyond our control, a product is unavailable after the purchase, ANTIGVA will inform the Customer by email of the total or partial cancellation of the order. Partial cancellation of an order does not entitle the Customer to cancel the entire order, without prejudice to the Customer's right of withdrawal, following the provisions of section 5.4 Withdrawal. ANTIGVA is not responsible for delays in the delivery of orders or the impossibility of fulfilling them when the cause is due to force majeure. Force majeure events include, among other causes, accidents, strikes, fires, weather conditions, natural disasters such as storms, earthquakes, epidemics, and problems with transportation or telecommunications systems beyond ANTIGVA's control.

  Once the cause of impossibility or delay ceases, ANTIGVA will do everything possible to resume its commercial activities and fulfil its obligations and deliveries.

• 7). LANGUAGE

  The contract between ANTIGVA and the Client will be concluded in Spanish.

  8). ANTIGVA'S RESPONSIBILITIES

  ANTIGVA guarantees the quality of the service contracted through the website. All rights granted to consumers and users by current legislation are guaranteed. Failure to comply with any of these General Conditions may result in the return of the products purchased by the Client.

  9). CUSTOMER RESPONSIBILITIES

  The Client undertakes to make lawful use of the Products without violating current legislation or harming the rights and interests of third parties. The Client guarantees the truthfulness and accuracy of the data provided when completing the contract forms, avoiding any damage to ANTIGVA due to any incorrect information.

• 10). PERSONAL DATA

  Our Data Protection Policy complies with Spanish and European legislation on the protection of personal data, in particular, Regulation (EU) 2016/679 of the European Parliament and of the Council of April 27, 2016 (General Data Protection Regulation or GDPR) and Organic Law 3/2018 of December 5, on the Protection of Personal Data and the Guarantee of Digital Rights (Organic Law on Data Protection or LOPD). ANTIGVA informs you that the data provided by the Customer via email, web forms, or during the purchasing process will be incorporated into a file for processing to maintain the current contractual relationship and, if you accept this during the purchasing process, to send you advertising and product offers that may be of interest in the future. The legal basis for the processing of this data is the establishment of the contractual relationship between the parties. Thus, the data provided by the Client is collected for specific, explicit, and legitimate purposes and, under no circumstances, will it be used for purposes other than those for which it was collected.

  The data collected is stored as long as the commercial interest persists, following the principles of confidentiality and appropriate technical and organisational measures. It will not be transferred to persons or entities other than ANTIGVA, except in cases where such transfer to third parties is legally permitted without the prior consent of the data subject.

  ANTIGVA also informs the Client that they may exercise their rights of access, rectification, erasure, objection, restriction of processing, portability, as well as any other rights specified in applicable law, by writing to the data controller at soyantigva@gmail.com, attaching a copy of their National Identity Document.

  11). SECURITY

  The website uses industry-accepted information security techniques, such as firewalls, access control procedures, and cryptographic mechanisms, all with the aim of preventing unauthorized access to data. To achieve these purposes, the Client agrees that ANTIGVA may obtain data for the corresponding access control authentication.

  12). APPLICABLE CALENDAR

  Periods and references to business days are understood to refer to the National Business Calendar of Spain in general and Xativa, Valencia, in particular.

• 13). JURISDICTION AND APPLICABLE LAW

  In the event of any dispute regarding the interpretation or application of these contractual conditions, in the case of end consumers, the courts of the place of performance of the obligation or those of the buyer's domicile shall have jurisdiction under applicable law. However, if the Client is domiciled outside of Spain, ANTIGVA and the Client expressly waive any other jurisdiction and submit to the Courts and Tribunals of Valencia (Spain). In the case of a sale made by a company, both parties expressly waive any other jurisdiction and submit to the Courts and Tribunals of Valencia (Spain).